Located on the quays, the Tourist Office of Trouville-sur-Mer provides you with activity programs as well as various other brochures to help you discover the town. Travel advisors are on hand to welcome you and answer all your questions.

Renovated in May 2017, the tourist office has been completely renovated to welcome you in a warmer atmosphere. A real shop space was created to offer you a wider choice of souvenirs to bring back from your stay.

The office has a wi-fi access. Reception staff speak many languages, including English, German, Spanish, Italian and Croatian: we adapt to your needs.

Labels and commitments

Quality Tourism label

During its renovation, the tourist office took the opportunity to get up to speed PMR (Persons with Reduced Mobility) standards) and optimize its tourist information space.

The Trouville-sur-Mer tourist office has obtained the Quality Tourism label, a guarantee of the quality of our service, the diversity of our offers and the efficiency of our staff.

Our tourist office is classified in Category 1, which attests to the extent of the means employed to meet your needs. In this context, we undertake to:

  • Provide an easily accessible reception area and information area
  • Provide a travel advisor and disseminate quality information
  • Facilitate your procedures
  • Inform you for free about the local tourist offer
  • Process your complaints and measure your satisfaction

The town of Trouville-sur-Mer also obtained the Family Plus label in 2012. Supported by the State services in charge of Tourism, the Famille Plus label is intended to promote member municipalities that have undertaken a global approach in favor of welcoming families and is the reference in terms of destinations for young children. and big. This label marks the family identity of the station. And this bears witness to the particular attention paid to families in terms of reception, services and activities.

The Family Plus label commitments:

  • A personalized welcome for families
  • Activities suitable for all ages
  • From the smallest to the largest: to each his own price
  • Activities for young and old to enjoy together or separately
  • All shops and services at hand
  • Children pampered by our professionals

Our Tourist Office aims to be part of a process of "living together", which is why we applied for the Tourism & Disability label from the  Normandy Disability Coordination. The Trouville-sur-Mer Tourist Office was given the  Tourism & Disability label , for the 4 disabilities (visual, auditory, mental and motor), in March 2021. The label, issued by the General Directorate of Enterprises and Normandy Disability Coordination, is valid for 5 years.