Our Tourist Office aims to be part of a process of "living together", which is why we applied for the Tourism & Disability label from the Normandy Disability Coordination. The Trouville-sur-Mer Tourist Office was given the Tourism & Disability label , for the 4 disabilities (visual, auditory, mental and motor), in March 2021. The label, issued by the General Directorate of Enterprises and Normandy Disability Coordination, is valid for 5 years.
Our permanent travel advisors have been trained in the four disabilities (hearing, mental, motor and visual) to provide the best possible welcome to everyone visiting Trouville-sur-Mer.
We invite you to find out more about the beautiful resort of Trouville-sur-Mer by listening to the following recording (in French):
The Tourist Office is equipped with equipment and facilities to meet everyone's needs:
The entrance is on street level, and foot traffic is guided by strips on the ground leading to the shop and to the documents to organise your stay. You can take away a small souvenir from Trouville-sur-Mer.
The lower counter gives access to information for people with reduced mobility.
A magnetic loop is installed at reception to make communication easier for people with hearing disabilities.
Our friends the guide dogs are welcome, as well as all other dogs.
Accessibility for all in Trouville-sur-Mer:
The Street Co application is the first pedestrian GPS application adapted to people with reduced mobility. Adapted routes: be informed of permanent obstacles (stairs, impassable sidewalks, very steep slopes, etc.).
Temporary obstacles (building work, rubbish bins, cars) in your way.
Practical points: accessible toilets, parking spaces, public transport stops. Enjoy your outings with no limit.
Download the app from the Apple Store/Google Play
The town of Trouville-sur-Mer goes out of its way to welcome you and make life easier for people with reduced mobility. Our town has several parking spaces in easily accessible locations for visits or trips around town.
There is no charge for parking in these spaces.
The city's public toilets are also accessible to people with reduced mobility.
To find the locations of the car parks and toilets, please click on the dedicated plan.
On site, you can rent a wheelchair by the day or by the week in the following pharmacies:
- Harbor Pharmacy, 138 boulevard Fernand Moureaux
Telephone: +33 2 31 88 10 59
- Great Trouvillaise Pharmacy, 96-98 boulevard Fernand Moureaux
Telephone: +33 2 31 88 15 50
- Nely du Pont Pharmacy – Trouville Pharma, 6 place Fernand Moureaux
Telephone: +33 2 31 88 10 69
We also invite you to consult all our accessible municipal services here.
Stay in Trouville-sur-Mer and in Calvados
You can also see the list of local and departmental associations representing people with disabilities: association guide.
Some tourist sites are labelled in Calvados. You can see them by clicking on the following document: guide to labeled sites 14.
Coming to Trouville-sur-Mer and travelling by public transport in the region
SNCF trains to Trouville-Deauville station are suitable for travellers with reduced mobility.
A page on their website is dedicated to accessibility information: www.accessibilite.sncf.com
Assistance services: to make it easier to get around, you can book “Access Plus” services on the national network.
Travel by train with complete peace of mind, including to or from another country.
Telephone: +33 890 640 65 01
In the region, with the Nomad Car 14 “AccèoCar” transport service you can book on all existing regular lines all year round. Travel directly from your accommodation to the destination of your choice. Service accessible with all Nomad Car14 passes, except the school card.
This service is reserved for:
- People in wheelchairs
- Holders of the European parking card
- Holders of a "Green Star Blindness" or "White Cane" disability card
An accompanying person benefits from free admission if the disability card bears the mention “Compulsory accompanying person”.
Telephone: +33 9 70 83 00 14
Website : AcceoCar
Want to pay us a visit to the Tourist Office? We invite you to consult our opening hours below:
A question ? Do not hesitate to contact our referent on our approach of the Tourism & Disability label at the Tourist Office:
Telephone: +33 2 31 14 60 70
E-mail : email@example.com